Privacy Policy

Global Link Logistics ("we," "us," or "our") provides freight forwarding, customs brokerage, and related logistics services. This policy explains what information we collect through this website, how we use it, and the choices available to you.

Information we collect

Information you provide directly

• Contact details submitted through our quote and contact forms — name, company, email, phone number.
• Shipment details submitted for a quote — origin, destination, weight, volume, cargo description, and target dates.
• Any additional notes or messages you choose to include.

Information collected automatically

• Basic device and browser information (type, operating system, screen size) for compatibility and performance.
• Approximate location inferred from IP address, used only to route inquiries to the correct regional office.
• Installation and offline-use data if you install this site as an app on your device — stored locally on your device, not on our servers.

How we use your information

• To respond to quote requests and contact form submissions.
• To prepare freight quotations and, where a shipment is booked, to coordinate transport and customs clearance.
• To improve this website's content, performance, and accessibility.
• To meet legal and regulatory obligations related to customs brokerage and international trade compliance.

How we share information

We do not sell personal information. We share information only with:

• Carriers, customs authorities, and partner agents directly involved in moving a booked shipment.
• Service providers who help us operate this website (e.g. hosting), under confidentiality obligations.
• Authorities where required by law, such as customs or trade compliance requests.

Data retention

We retain quote and contact submissions for as long as needed to respond to your inquiry and, for booked shipments, for the period required by customs and trade recordkeeping regulations in the relevant jurisdiction.

Your choices

• You can request a copy of the personal information we hold about you, or ask us to correct or delete it, by contacting us using the details on our Contact page.
• You can uninstall this site as an app at any time from your device settings, which removes any locally cached data.

Cookies & local storage

This site uses minimal local storage to remember whether you've dismissed the install prompt, and a service worker cache to enable offline access to previously visited pages. We do not use third-party advertising cookies.

Security

We use reasonable technical and organizational measures to protect the information you share with us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date at the top of this page.

Contact us

Questions about this policy can be sent to privacy@globallinklogistics.com or via our Contact page.